Privacy Policy
Last updated: 17.05.2026
1. Introduction
Welcome to Innova. InnovaSpace OÜ ("Innova", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have regarding your personal data.
By accessing or using the Innova platform, website, mobile application, and related services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect information that you provide directly to us, including:
- Full name
- Email address
- Phone number
- Startup or company information
- Founder profile information
- LinkedIn profile and professional details
- Profile photos and uploaded content
- Event participation information
- Messages and communications submitted through the platform
- Any information you voluntarily provide while using Innova
We may also automatically collect certain information, including:
- Device information
- Operating system and browser information
- IP address
- Usage statistics
- Application performance data
- Analytics and engagement information
- Log data and technical diagnostics
3. Public Profiles and Startup Information
Innova is designed to help founders, investors, mentors, accelerators, and ecosystem participants connect and collaborate.
Information that you choose to publish through your profile, startup page, posts, comments, event listings, startup updates, pitch submissions, or other public sections of the platform may be visible to other users.
You are solely responsible for the information you choose to make publicly available through the platform.
4. Marketing Communications
By registering for Innova, you consent to receive communications related to the platform, including:
- Product updates
- Feature announcements
- Startup ecosystem news
- Event invitations
- Networking opportunities
- Educational content
- Marketing and promotional communications
These communications may be delivered through:
- SMS
- LinkedIn messages
- Push notifications
- Other communication channels you provide
You may unsubscribe from marketing communications at any time using the unsubscribe link included in our communications or by contacting us at hello@innovaspace.io.
Please note that we may continue to send essential service-related notifications regarding your account and platform activity.
5. Virtual Currency (Scrip)
Innova may provide a virtual in-app currency known as "Scrip". Scrip may be used within the platform for certain activities, including but not limited to:
- Participation in pitch battles
- AI pitch coaching sessions
- Startup promotion
- Visibility boosts
- Event publishing
- Premium platform features
- Other services and opportunities available within Innova
Scrip is a virtual digital product intended solely for use within the Innova ecosystem.
Scrip:
- Has no cash value
- Cannot be redeemed for money
- Cannot be exchanged for real-world currency
- Is not a cryptocurrency
- Is not a financial instrument
- Does not represent ownership rights in any startup, company, or investment opportunity
- Is not transferable between users unless explicitly permitted by Innova
We may collect and process information regarding Scrip purchases, balances, transactions, and usage to operate the platform, prevent fraud, maintain records, and comply with legal obligations.
Unused Scrip balances are generally non-refundable except where required by applicable law or applicable platform policies.
We reserve the right to modify, suspend, or discontinue Scrip-related functionality at any time.
6. AI Features
Innova may provide artificial intelligence features, including but not limited to:
- Pitch coaching
- Startup feedback
- Content recommendations
- Educational assistance
- Startup evaluation tools
AI-generated responses are provided for informational and educational purposes onlyCard only. They should not be considered legal, accounting, tax, financial, investment, or professional advice. Users remain solely responsible for decisions made based on AI-generated content.
7. How We Use Your Information
We may use your information to:
- Provide and maintain our services
- Improve the platform and user experience
- Facilitate networking and startup discovery
- Process transactions and virtual currency usage
- Deliver customer support
- Send platform updates and notifications
- Respond to questions and requests
- Analyze usage and engagement trends
- Prevent fraud, abuse, and unauthorized activities
- Ensure platform security
- Comply with legal obligations
8. Investor and Networking Disclaimer
Innova facilitates introductions and interactions between founders, investors, mentors, accelerators, service providers, and ecosystem participants.
We do not:
- Guarantee investment opportunities
- Guarantee funding
- Verify all information provided by users
- Endorse specific startups or investors
- Guarantee business success or outcomes
Users are solely responsible for conducting their own due diligence before entering into any business, investment, partnership, or commercial relationship.
9. Analytics and Platform Performance
We may collect information about how users interact with the platform, including:
- Pages viewed
- Features used
- Startup profiles visited
- Content engagement
- Event participation
- Platform activity
This information helps us improve our services, optimize performance, and develop new features.
10. Third-Party Services
We may use third-party providers to operate various aspects of the platform, including:
- Cloud hosting providers
- Analytics providers
- Payment processors
- Authentication providers
- Communication platforms
- Marketing platforms
- Social media integrations
These third-party services may process information according to their own privacy policies. We encourage users to review the privacy policies of any third-party services they interact with through Innova.
11. International Data Transfers
As a global platform, Innova may process and store information in countries outside your country of residence. By using Innova, you acknowledge and agree that your information may be transferred internationally and processed in accordance with applicable data protection laws.
12. Data Security
We implement reasonable technical, organizational, and administrative safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, loss, misuse, and destruction.
However, no internet-based service can guarantee absolute security.
13. Data Retention
We retain personal information for as long as necessary to provide our services, maintain platform functionality, comply with legal obligations, resolve disputes, prevent fraud and abuse, and enforce our agreements. Retention periods may vary depending on the type of information and applicable legal requirements.
14. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Restrict or object to processing
- Request data portability
- Withdraw consent
- Lodge a complaint with a relevant supervisory authority
To exercise your rights, please contact us at hello@innovaspace.io.
15. Children's Privacy
Innova is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
16. Platform Events and User-Generated Content
Innova may host events, competitions, pitch battles, and other activities. Information related to event participation, submissions, and user-generated content may be collected, published, and shared in accordance with the terms of each specific event.
By participating in platform events, you consent to the collection and use of information related to your participation, including any content you submit.
17. Platform Integrity
We reserve the right to suspend or terminate accounts, remove content, and take other appropriate actions to maintain platform integrity, protect users, and comply with legal obligations.
We may disclose information when required by law, court order, or governmental authority.
18. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
InnovaSpace OÜ
Registry code: 17063647
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Vesivärava tn 50-201, 10115, Estonia
Email: hello@innovaspace.io
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective when the updated version is published on the platform. The "Last updated" date at the top of this document will indicate when the most recent changes were made.
We encourage users to review this Privacy Policy periodically.